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Entries in Communication Skills (3)

Tuesday
Jan292019

S-E-T Your Marriage Up for Success!

Deb DeArmond loves to help people build sound, godly relationships. In this Marriage UPGRADE she challenges married people to boost their relationship with three important steps.

"Marriage may be easy one day, tough the next," Deb says, "But you can set yourself up to live happily ever after!"

I (Dawn) have experienced this in my nearly 45 years of marriage. Every relationship has its ups and downs, but we don't have to leave our relationships to chance. We can make choices for growth and stability.

Deb continues . . .

I’ve jokingly said I could never divorce my hubby, even on really rough days. But I could explain his sudden disappearance.

Face it, we all have our moments when it’s an uphill journey. So, let’s look at some tips to smooth out the path.

February is 2019 National Marriage Month—a good time to be sure you are S-E-T up to create, enhance or restore the health your marriage deserves.

After 43 years of marriage to my high school sweetheart—he’s still my favorite human—we continue to discover ways to be better together.

Take some time this month to S-E-T yourselves up with a few tools, tips, and tactics to make that easier each day.

S – Speak Up!

I’m grateful for the 400+ married couples who shared their stories with me during my research on the marriage books I’ve written. Surveys, focus groups, and interviews revealed info that stuns me.

The hardest to understand is the hurt, anger, or disappointment spouses experienced, but never shared with one another. Some major, some less so, but consistently damaging. They disclosed info to me they’ve never shared with one another!

When I ask, “Why didn’t you speak up?” the answers are universal:

  • It won’t make any difference.
  • He (she) should have already noticed.
  • I don’t want to hurt or anger my spouse.

Our spouses know us well, but they aren’t mind-readers.

One friend shared he was stunned when his wife filed for divorce. She handed him an exhaustive list of offenses with dates and times going back 18 years. The problem was, it was the first time he’d known about any of it.

So, find your voice and speak up. 

E – Engage Your Spouse

One way to keep communication healthy is to engage your spouse often in conversation. Draw out any issues that he/she may not have disclosed and share your own, too. The reasons are varied, but the bullets under "S" are the top three.

Ask open-ended questions designed to create understanding:

  • “The new job has been overwhelming. I need your help. How would you feel about temporarily taking on more responsibility at home?”
  • “How are you doing with the demand of the new promotion? How can I help?”
  • “You seemed upset I cancelled our plans and we’ve not discussed it. How do you feel about it?”

T – Truth Must Partner with Love

Ephesians 4:15 exhorts us:But speaking the truth in love, let us grow in every way into Him who is the head—Christ” (CSB).

Truth spoken without love doesn’t land well and seldom creates the intended outcome.

Truth expressed in anger, frustration, or hurt is still truth—but comes across as an attack and rarely changes hearts or minds. It often creates or escalates isolation.

Truth is most effective when we’ve managed our negative feelings and communicated with love.

Connect to create shared understanding is the goal.

It may require we delay the conversation, but we don’t defer it indefinitely. Once communicated, we can find our way to a Godly solution together.

Don’t delay! S-E-T yourself up for success today!

Which of the "S-E-T yourself up" tips could help your marriage most right now? Why? What would be different if you implemented these steps? How might your choices contribute to positive change in your marriage?

Deb DeArmond’s passion is family—not just her own, but the relationships within families in general. Her first bookRelated by Chance, Family by Choice: Transforming the Mother-in-Law and Daughter-in-Law Relationships explores tools and tips to building sound relationships between mothers-in-law and daughters-in-law. Book #2, I Choose You Today, helps couples strengthen their marriages. Deb's newest book on marital conflict, Don't Go to Bed Angry, Stay Up and Fight! was co-authored by her husband, Ron. They live in the Fort Worth area. For more about Deb, visit her "Family Matters" site.

Graphic 1 adapted, courtesy of D. Williams at Pixabay. Graphic 2 adapted, courtesty of Yolanda Sun at Unsplash.

Wednesday
Jul252018

Communicate Well with that 'Irregular' Person

Kathy Collard Miller speaks well to relationships, and especially how we get along. In this Communication UPGRADE, she offers biblical insight into communication skills we all need.

“Someone has said, ‘An irregular person is anyone we don’t get along with,’” Kathy says. “But we should remember someone may be calling us their irregular person! And maybe it’s because our communication skills could improve.”

That is so true! I (Dawn) discovered that when the Lord opened my eyes about someone I thought was too direct and a bit critical in our conversations. As it turned out, I was hyper-sensitive and reactive—something I needed to change.

Kathy continues . . .

It’s easy to think negatively about someone when there is a lack of harmony between us.

“After all, if she weren’t such an irregular kind of person, she wouldn’t misunderstand me. All my other friends understand me. It must be her."

I’ve been studying the biblical book of Proverbs and communication is an important topic in that practical book. Let’s see what insights God offers us for better communication. Maybe we are more irregular than we think.

There are always skills we can learn.

1. Talk less than you think you should even if you feel defensive.

Proverbs 10:19 urges us, “When words are many, transgression is not lacking, but whoever restrains his lips is prudent” (ESV).

How true, how true. We all are able to hold our tongue and, at that point, things are going well.

But then we reach our limit and we try to defend ourselves with many words.

Most of the time, many words get us in big trouble.

The more we say, the less we are heard and understood. One temptation is adding points that aren’t relevant to the current topic.

“Oh, and by the way, I’ve been meaning to tell you also about how a month ago you….”

Our many words have now become more complicated and the real issue is harder to deal with.

Less is more in relationships, and especially with someone we aren’t connecting with well. Let’s ask God to help us speak less than more.

2. Keep your voice soft.

Of course such advice as “keep your voice soft” seems impossible, but it really is possible to learn. You’ll be motivated even more when you begin to see the advantages it brings.

Proverbs 15:1 tells us, “A soft answer turns away wrath, but a harsh word stirs up anger.”

At the time of dealing with someone who seems against us, we feel powerless. They won’t listen nor heed what we’re saying. Everything within us wants to be heard and by golly, we’ll raise our voice to make it happen.

DON'T.

It’ll be the hardest thing ever, but don’t. Instead, use the “broken record technique.” Just say the main point over again in a normal voice.

For instance, “I hear you think I said … but I really said ….” When the person raises her voice and is defensive, again repeat softly, “I hear you think I said … but I really said…” Repeat again as needed—softly!

This is extremely hard but it is possible in God’s power. As a result, you’ll see anger is less likely to be stirred up and there’s a better possibility of a positive conversation.

3. In the end, God must be the one we depend upon to protect us.

After all we’ve done, our efforts may not gain us what we want. Our “irregular” person may respond more aggressively, and we wonder what they are thinking of us. Is it even worse than before?

Our only peace must come from the truth of Proverbs 30:5: “Every word of God proves true; he is a shield to those who take refuge in him.”

Our words haven’t gained us what we wanted, but God’s Word never goes wrong. The Lord knows the truth about us and our intentions, and He will protect us according to His loving will for us.

We can trust Him.

What can I do to help communicate with the person who seems irregular to me? When my efforts don’t turn out the way I’d prefer, how can I find God as my refuge?

Kathy Collard Miller is the author of over 50 books, her most recent is No More Anger: Hope for an Out-of-Control Mom (Elk Lake Publishing, Inc.). She loves to speak at evenats and has spoken in more than 30 US states and eight foreign countries. Learn more about Kathy at www.KathyCollardMiller.com.

Graphic adapted, courtesy of Pasja1000 at Pixabay.

Thursday
Dec072017

Christmas Doors — Invitations to Joy

In this Christmas UPGRADE, Dawn Wilson invites us to think about the doors we might open to others this holiday season.

I love to see all the pretty doors decorated at Christmas. They look so welcoming. They invite us to share together in joy.

So many are lonely, stressed, even in crisis during the holidays. We may feel caught up in our own holiday joy, but we can't ignore others who struggle to smile. Those who have no peace. Those who hurt and need encouragement.

I've thought about some of the doors we might open to those people. Here are five doors that I call "Invitations to Joy."

1. The Door of UNDERSTANDING

We show empathy and understanding when we learn to listen well.

James tells us to "be quick to hear [be a careful, thoughtful listener], slow to speak" (1:19, AMP).

Proverbs 1:5 says, "Let the wise listen and add to their learning." When you listen to people, you encourage them to talk, and that is fertile ground for greater understanding.

As leadership coach Becky Harling wrote in her book How to Listen So People Will Talk, "People feel more loved and valued if we are actively and attentively listening to them."

Empathetic listening is a gift not just for the holidays, but for a lifetime of ministry to those the Lord brings into our lives.

2. The Door of COMMUNICATION

The second part of James 1:19 says, "slow to speak." We must be careful what we say, but we do need to speak up.

Good communication skills can be cultivated when our mouths are full of God's wisdom. Our words are to first be acceptable in His sight (Psalm 19:14). We can then wisely pray for others and minister to them with healing conversations.

Our words must be carefully chosen to encourage others. Speak words that will build up and "give grace" (Ephesians 4:29).

Speak words of affirmation and hope, not negative, critical and destructive words. Focus on what is worthy (Philippians 4:8) to share this Christmas!

3. The Door of SERVICE

Just as Jesus came to serve, he calls us to do the same. In Christ, we are created to do good works (Ephesians 2:10), and that includes serving people.

God notes how we serve and help others (Hebrews 6:10). He praises a servant's heart.

We are to serve with humility in love. We are to use our spiritual gifts, received from the Holy Spirit, to serve others as "faithful stewards of God's grace."

There are so many opportunities to serve during the Christmas season—both in serving individuals and groups.

Serving others "opens a door" to their hearts.

Don't overlook your next-door neighbor's need, a good place to start. You might even be opening a door to sharing the Gospel; but be willing to serve, regardless.

4. The Door of HOSPITALITY

Paul instructs Christ-followers to "share with the Lord's people who are in need" and "practice hospitality".

Hospitality isn't just inviting someone into our homes. It is first a heart attitude, a disposition, of treating others in a warm and generous way.

But it is also a virtue that extends back to Old Testament times. New Testament Christians also depended on hospitality and offered it freely. Jesus and His disciples depended on hopitality as they served in ministry (Matthew 10:9-10).

Hospitality is a kingdom trait. We bring praise to God when we show kindness, especially to the needy and love others selflessly). Hospitality is an important aspect of our walk with God, and not just during the holidays (Romans 12:13; 1 Peter 4:9).

5. The Door of LIFE

We cannot change a person, but we can speak to them about the door of life—and Jesus said He is that door (John 10:7). He is the only door by which a person can enter and receive eternal life (John 10:9; 3:16). As such, the Good Shepherd is the door to the sheepfold.

The Christmas season is an opportune time to share the Gospel. Be creative in how you share. Think of ways that would speak to specific individuals—that would help them see what God was offering when "baby Jesus" came. 

Jesus was a man on a mission. He came to "seek and to save the lost," and He has commissioned us to share this Good News with others (Matthew 28:19-20).

Think about it.

Every Christmas Door is an invitation to joy.

  • The joy of being heard and understood
  • The joy of being encouraged
  • The joy of finding needs met
  • The joy of being welcomed
  • The joy of receiving life

How can you open doors to people this holiday season?

Dawn Wilson, founder and President of Heart Choices Today, is a speaker and author, and the creator of three blogs: Heart Choices Today, LOL with God (with Pam Farrel), and Upgrade with Dawn. She is a contracted researcher/reviewer for Revive Our Hearts and a writer at Crosswalk.com. She and her husband Bob live in Southern California and have two grown, married sons, three granddaughters and a rascally maltipoo, Roscoe.

Graphic adapted, courtesy of Neely Wang at Lightstock.